7/ten

Not Verified | I would similar to say Delta was always my airline of selection. They have great customer service. Generally because of Covid I planned my trip past train the rides (circular trip) were canceled do to Covid and related personnel issues. So, the price was much higher for this round trip to Florida than anticipated. It was a piffling tricky to become Delta for every flight. We all hear the news about mask wearing. In that location are two sides to every story as they say. I take e'er followed the rules. So, of course I wore my mask with some discomfort. Nearly people complied with this police force for mass transit. I did observe many airline personnel without masks. I am one to heed my own business; only I believe yous pb through example. My principal trouble with flying anymore is the long lines-hurry up and wait. I practice accept metal implants that can set off security alert systems at courthouses and aerodrome. I too mention this. So, of course I had to be patted down. i practice non like this procedure, but wanting to complete my travel plans i complied. I carry prescriptions that tin easily show upwardly on 10 ray, but most of the pills I carry are holistic supplements. I am sure that my "misplaced" luggage was no accident. This has happened to friends in the past and to my husband several years ago( Delta for sure). And so, it is my belief airlines are too interested in our personal holding. Anytime a bag was lost or delayed that said baggage contained medicine, both prescription and holistic. Air travel is very expensive and keeps going upward. The inconvenience was just too much during this terminal trip. In my opinion Delta has higher standards than the other airlines. If i have to travel by air once again I know I will cull them. Upon arrival dorsum into Albany in March nosotros took an awful crash-land upon landing. The flight was from LaGuardia to Albany around five in the afternoon. I have flown oft in the past and many international flights. That was the worst landing I ever experienced. If Delta or whatever airlines wants to keep customers flying they have much work to practise. Thank you for reading this.

Type Of Traveller Couple Leisure
Seat Type Economic system Class
Route Albany to Ft. Lauderdale
Date Flown March 2022
Seat Condolement 1 2 3 four five
Cabin Staff Service i 2 three 4 5
Food & Beverages 1 ii 3 4 5
Inflight Amusement i 2 3 4 five
Ground Service ane 2 iii 4 five
Value For Money 1 ii 3 four 5
Recommended yes

8/10

✅ Trip Verified | Although at that place has been a vast improvement in the soft product, the seat pitch is inexcusable for first class. On the plus side we had a delicious meal, enjoyed not bad entertainment, and had warm efficient service. So much amend than in the recent past when a box of cold food was served by a haughty attendant. In this earth of depression expectations Delta has stepped dorsum upward, a chip.

Shipping Boeing 757
Blazon Of Traveller Solo Leisure
Seat Type Starting time Form
Route Seattle to Kona
Date Flown April 2022
Seat Condolement 1 two 3 4 five
Motel Staff Service 1 2 3 iv v
Nutrient & Beverages 1 2 3 4 five
Inflight Entertainment 1 2 3 four 5
Ground Service 1 ii three 4 5
Wifi & Connectivity 1 2 3 4 v
Value For Coin 1 2 three four 5
Recommended yes

i/10

✅ Trip Verified | I've never been treated like less than a human being being more than than when speaking to Delta employees. I was trapped in Panama, after arriving to the airport 3 hours early to my flying. They refused to let me check my bag, which I was fine with, I was fifty-fifty virtually to throw out the whole bag. After saying this they then proceeded to tell me I cannot board my flight, and could not requite me a legitimate reason equally to why. The verbal words I was told was "oh well you should've got here earlier. She told me she could book me a new flight for the adjacent day and said the price would exist $400 when online the same exact flying was $144. She then handed me a piece of paper with a help number to call which I couldn't call because I practice not have international calls on my phone plan and refused to allow me use a phone. When I asked for a supervisor or manager she brought me 4 different guys that were non a supervisor or manager and lied proverb they were. I had to pay another cab back to my hotel and as well pay for another dark in that location. Finally back in America, I've been calling everyday Delta client service to speak to a representative and on agree 5 hours for the past iv days which every fourth dimension I go to 5 hours it just magically disconnects. Finally I got through to someone, she was the sweetest person who works at Delta, and shortly after being connected nosotros were disconnected. I tried calling one more time today, and after 5 hours and 45 mins I was continued with someone, I explained to her the state of affairs and this lady at present that I was speaking to was fifty-fifty worse than the workers at Panama Drome. Overall Delta needs to reevaluate their staff, this is so completely unacceptable. I was not refunded nor credited, nor even tried to make accommodation for the cab and actress hotel night I had to pay. This is such disgusting behavior, and I will non be returning to Delta e'er over again. I hope anyone considering Delta completely goes straight to Jetblue where they value and care virtually their customers and always make the moment right.

Type Of Traveller Solo Leisure
Seat Type Economic system Form
Route Panama Metropolis, Panama to New York City
Date Flown Apr 2022
Seat Comfort i 2 3 4 five
Cabin Staff Service 1 2 3 4 5
Nutrient & Beverages 1 2 3 4 5
Inflight Entertainment one 2 3 4 5
Ground Service 1 2 3 4 5
Wifi & Connectivity 1 two three 4 5
Value For Money 1 2 3 four 5
Recommended no

1/10

✅ Trip Verified | I never write reviews merely how Delta treats its customers deserves one. I was supposed to fly from Sydney to Atlanta in Premium Select although unfortunately I got Covid a mean solar day prior to my flight. I called customer service to explicate to them the state of affairs. Instead of sympathising or providing me alternatives they gave me a $2000 choice to reschedule my flights past a calendar week, this is after already having paid $4000 for the initial flights. I would take rather spoken to the Robot option equally I am sure the robot would have been more empathetic. Instead I was able to utilize east-credits to book myself a week later in Basic Economy. I paid almost twice the money to get 1/2 the service, well washed Delta! I wish there was an option of negative infinity to charge per unit their customer service.

Type Of Traveller Solo Leisure
Seat Type Premium Economy
Route Sydney to Atlanta via Los Angeles
Date Flown April 2022
Seat Comfort 1 2 three 4 v
Cabin Staff Service 1 2 iii 4 5
Food & Beverages 1 2 3 4 5
Inflight Amusement 1 2 3 4 5
Ground Service 1 2 3 4 five
Wifi & Connectivity 1 2 3 iv 5
Value For Money i 2 3 4 5
Recommended no

i/10

✅ Trip Verified | Was bodacious on phone call to Delta the previous twenty-four hour period that I was ticketed and confirmed. My family of four arrived early on and were provided boarding passes. When trying to board I was told that only three out of four could lath. No sign of my ticket. We were able to show receipt for tickets, but I was forced to either buy another ticket or send my wife and kids to Nashville without me.

Aircraft Boeing 737-800
Type Of Traveller Family unit Leisure
Seat Blazon Economy Class
Route Seattle to Nashville
Date Flown December 2021
Seat Comfort ane 2 3 4 five
Motel Staff Service 1 ii three 4 5
Nutrient & Beverages 1 ii 3 4 5
Inflight Entertainment one 2 3 4 5
Ground Service 1 2 3 4 v
Wifi & Connectivity one 2 3 4 five
Value For Money 1 2 three 4 v
Recommended no

one/x

✅ Trip Verified | Nashville to Phoenix. Delta Airlines? Nope! Never again. Got bumped last minute with zip explanation and no refund or credit, just the runaround. Pass the Cadet is the game of the 24-hour interval for #Delta. And when we finally get a seat it's disgusting! Legit crumbs in the seat, the armrest, etc. I get that labor is at a premium, but come on #deltaairlines Try Harder. American Airlines I apologize for cheating on you. I arraign it on the drinking. Delight have me back! #Neveragain

Aircraft Boeing 757
Blazon Of Traveller Business concern
Seat Blazon Premium Economy
Route Nashville to Phoenix
Date Flown Apr 2022
Seat Condolement 1 2 3 4 5
Cabin Staff Service 1 2 3 4 5
Food & Beverages 1 2 iii 4 five
Inflight Amusement ane two three four 5
Footing Service 1 2 3 iv 5
Wifi & Connectivity i ii 3 4 5
Value For Money one 2 3 4 five
Recommended no

i/10

Not Verified | My husband and I have a trip together but as always Delta cannot seem to figure out how to link u.s.a.. My husband got moved to get-go form and I am left sitting in the back adjacent to a stranger. My husband is a function of your top tier and I am golden status. This is a constant problem with Delta. Cheaper airlines can figure it out just not Delta. Not sure what, exactly, we are overpaying for.

Type Of Traveller Couple Leisure
Seat Type Economy Class
Road Washington to Reno
Date Flown April 2022
Seat Comfort i 2 three four v
Cabin Staff Service 1 2 iii four 5
Food & Beverages ane two 3 four 5
Inflight Entertainment 1 2 3 4 five
Ground Service 1 2 3 iv five
Wifi & Connectivity 1 ii three 4 5
Value For Coin 1 two 3 iv 5
Recommended no

ane/10

✅ Trip Verified | Accept to get upward to 3 o'clock in the morning, virtually at drome and become a text message telling me my flying is delayed 3 hours (at present leaving 9am instead of five.45am). This is the way style they care for business customers? Totally unacceptable. Then they requite me a $xv meal carte du jour which basically tells me I'm worth $5/ 60 minutes cause I have to wait an additional 3 hours in improver to the already earlier three hours for original flight. I thought Spirt was the worst, Deltas runs neck n neck. Now I miss my meeting I was supposed to brand, practise they care. No, let's see deltas CEO become his flights canceled and have to await an additional 3 hours, you tin can bet if they had to compensate everyone inconvenienced on that flying with a gratuitous flying another aeroplane would exist set up in less then an hour to take off. But they already got your money then they don't intendance.

Type Of Traveller Business organization
Seat Type Economy Class
Route Hartford to Detroit
Date Flown April 2022
Seat Comfort 1 2 three iv 5
Motel Staff Service one 2 3 4 5
Food & Beverages 1 2 three 4 5
Inflight Entertainment one 2 3 4 five
Ground Service 1 2 3 4 5
Wifi & Connectivity 1 2 three 4 5
Value For Coin ane 2 3 four 5
Recommended no

one/ten

✅ Trip Verified | Flying bellboy was very rude, rushed me to my seat and did not care to hear my request for water to take medicine. Very uncomfortable flight experience, my well being was non a care, getting the chore done was the only focus. I've never received such ill service. This flight has been the worst equally far equally comfortable & experience goes

Blazon Of Traveller Couple Leisure
Seat Type Economy Class
Route Common salt lake City to Tampa
Appointment Flown April 2022
Seat Condolement one ii three iv v
Cabin Staff Service 1 two 3 4 5
Nutrient & Beverages 1 2 three 4 five
Inflight Amusement 1 2 3 4 5
Footing Service 1 2 iii 4 5
Wifi & Connectivity one 2 3 4 5
Value For Money ane ii 3 4 5
Recommended no

2/10

✅ Trip Verified | Atlanta to Miami. Had to change the flight date, to the next date. They decided to put in the master cabin and requite me a E-credit which you are not able to see or use, merely I tried. Then, wonder how many people have they washed this to. Is it possible that they are committing some type of fraud to there passengers and keeping the credit? The attorney general should've investigated this. Anyways, absolutely horrible service. Afterward waiting online and texting back-and-along for five hours they never resolved the effect of putting me back to first class. Unfortunately, in one case the customer service rep and understand what needs to be done they rather send you to the next customer service representative, this goes on until you give upwardly.

Type Of Traveller Business organisation
Seat Type Showtime Course
Route Atlanta to Miami
Appointment Flown April 2022
Seat Condolement 1 2 iii 4 5
Cabin Staff Service 1 2 3 iv 5
Food & Beverages 1 2 iii iv 5
Inflight Entertainment ane 2 3 iv 5
Ground Service 1 2 3 iv 5
Value For Money 1 two three 4 five
Recommended no